CANNES — Diversity, equity and inclusion are not about ticking a box or wearing a badge, health marketing group Omnicom Health stressed in a recent report.
When it comes to inclusion in the pharma industry, “everyone’s got to do the work,” DE&I director Gena Pemberton told
Endpoints News
at this year’s Cannes Lions festival of creativity.
Diversity was a key focus at a handful of events in Cannes this year as the pharma industry struggles to make marketing, drug development and clinical trials more inclusive. At IPG’s “Wake Up to Equity” breakfast, the 10th iteration of the event, CEO Philippe Krakowsky took a moment to recognize the industry’s progress.
“Over that time, there’s been such progress in terms of the number of women leaders within our agencies, the number of women who run creative departments within our agencies and lead that really core part of what we do,” he said.
However, as Krakowsky and Pemberton both noted, there’s much work left to do. Even with a focus on diversity this year, VMLY&R CEO Claire Gillis said during one discussion that this year’s advertising award winners “didn’t feel very diverse.”
“One of the key things that we focus on at OHG is that we made sure that everyone [has] a good understanding of what DEI [is] and then also how they can become allies in the industry,” Pemberton said. “When I say do the work, I mean you have to stop what you’re doing, instead of just doing the same old, same old.”
Oftentimes, marketers are so used to “going through the motions” that they forget to incorporate new tools and data, Pemberton said. That’s what her company is trying to change.
“If we’re working on a disease state that’s very heavily Asian Pacific Islander facing, then we make sure that our ads represent that,” she said.
Speakers at IPG’s equity breakfast also called on the pharma industry to make clinical trials more inclusive. Despite commitments made by pharma companies and the FDA to make trials more inclusive, a recent report from the National Academies of Sciences suggests that progress has largely stalled.
Non-Hispanic white patients made up 78% of participants in trials conducted between 2015 and 2019, despite comprising only 61% of the population, according to a recent FDA summary report.
Meanwhile, Black patients only accounted for 8% of trials for drugs approved in 2020, despite representing about 13% of the US population. Asian patients comprised just over 6% of clinical trial participants, while Native American patients represented less than 1%.
“I think it’s a lack of action,” Pemberton said. “A lot of people like to speak about it instead of be about it, as my mom would say,” she added, noting that “some of that action is starting now.”
Back in April, the FDA
released a draft framework
for drugmakers and medical device manufacturers regarding plans to enroll more diverse trial participants. However, research shows that while patients of minority groups are largely interested in learning about clinical trials, many aren’t made aware of them in the first place.
Recruiting diverse patient populations will take more than just handing out pamphlets, according to Sommer Bazuro, FCB Health’s chief medical officer. It’s about giving patients information in a way they can understand it, that “meets them where they are,” while also combating misinformation, she said.
Even then, investigators must overcome a lack of trust. It’s been less than 50 years since the infamous Tuskegee study ended, in which researchers knowingly withheld treatment from Black men with syphilis to study the progression of the disease.
“We go to those trusted sources, whether it’s the provider groups, patient advocacy, making sure we shape the right messages, so they are credible, and they come from trusted resources,” Ivor Horn, Google’s director of health equity and social determinants of health, said during the IPG event.
Technology is one tool, though, that can also widen the access gap. Horn said Google has experimented with a broad range of mediums for dispersing information, from TV to radio to billboards.
“I think it’s also about giving some education to the community or the patient base, especially in Black and Hispanic communities, so that we can kind of explain that… there’s no reason not to be a participant,” Pemberton said.
As for Omnicom, the marketing company put together a task force to work with clients on achieving greater diversity in trials. The company also launched an action plan in 2020 called Open 2.0 to “achieve systemic equity throughout Omnicom.”
“We will build equity from the fragments of shattered glass ceilings. We will nurture the talent we know and hire the talent we’ve overlooked. We will approach our biases consciously and become more fluent in our shared humanity,” the plan states.
In 2021, almost 40% of all new hires were Black, indigenous and people of color, according to the report. And more than 68,000 employees have completed unconscious bias training.
As Kathleen Hall, Microsoft’s chief brand officer, summed up at the IPG event: “The difference between diversity and inclusion is I’m there and then I’m heard.”
“It’s really about the, the culture of the industry,” Pemberton said. “How do we make this culture in this industry more inclusive and accepting of different people and different perspectives?”